Process – Fletcher and Janz Loan Processing Services

Our Process

is clear

Our Process Solves:

Let us take the busy work out of your day to day.

Wasted Time Waiting On Clients

Our team of highly motivated and skilled LOAs & Processors will reach out and stay on top of clients to ensure all needs are sent in a timely manner.

Having To Keep Track Of All The Parties Involved

Our team will communicate will all parties involved to ensure a smooth loan, including: the lender, underwriters, ae’s, title and escrow companies.

Wondering Where Your Client’s File Is In The Process

All communication and updates include both your client and you, as well as an internal system that shows where all your files are at any given point!

See Our Services

Our Mortgage Process Simplified:

We offer tier packages so you can decide what level of help is right for you.

Step 1

APPLICATION

The loan officer sends over our submission form with basic client and loan information. Our staff picks it up from here!

Step 1

Step 2

DOCUMENTATION GATHERED

Our team reaches out to the borrower will a Welcome Phone Call and Email which introduces us as a part of your team, gives them a current status update, and requests any documentation needed to move forward.

Step 2

Step 3

CREDIT ORDERED; DISCLOSURES ISSUED

Credit is ordered by the loan officer and our skilled processors work to submit the loan and we reach out to the borrower once initial disclosures have been sent out!

Step 3

Step 4

TITLE WORK, APPRAISALS ETC OPENED

Our team communicates with all additional parties required for that loan like: opening title, requesting homeowner insurance updates, ordering appraisals and etc.

Step 4

Step 5

SUBMITTED TO UNDERWRITING

Once the borrowers have signed to move forward the loan is submitted and our team eagerly waits for approval or conditions.

Step 5

Step 6

APPROVAL

Once approval is received, we reach out to all parties with what is needed to quickly get everything submit and receive Clear To Close!

Step 6

Step 7

CLEAR TO CLOSE

Once the lender issues CTC we work to coordinate with all parties the closing date and time to ensure a smooth closing process.

Step 7

Step 8

CLOSED AND FUNDED!

We then follow through to funding, making sure all conditions are met and ensure proper disbursement of all payments.

Step 8

We Know You May Have Some Questions

Here are our most frequently asked questions, if you don’t see your question please reach out to us!

How does the process work?

Give our staff a call to get set up on our onboarding process. We reach out and get ready with your chosen lenders. You will receive our paperwork and subform. Once you have your client qualified and ready to go, our staff picks it up from here! We will reach out to the client on your behalf and request any documentation needed. Our team does a pre-underwriting review, orders title work, etc. Once approval is received, our team works quickly get everything submitted and receive CTC. We then follow through to funding, making sure all conditions are met and ensuring proper disbursement of all payments. For any additional details, please see our Process page.

What if I have a small team?

We work with all team sizes! In our initial set up call we will discuss what your average number of closes are a month and know what to expect from you.

What happens with my clients?

Our team will keep your clients up to date at every stage in the process always including you on the communication so you can see the updates your client is receiving!

How will I know where my loan is at?

All communication and loan updates will have you included but we also have a internal system that houses all status updates and communication to make it easy to see exactly what step your loan is at!

What if I want my own dedicated processor?

We love having continuity with our loan officers and loa’s, and we’d be more than happy to discuss assigning you a dedicated processor! Feel free to contact us to chat more about this option: Contact Us

Can I add on more service?

Absolutely! We know every loan officer is different integrating a processing team to your loans can look slightly different for everyone so we are happy to discuss the level of service that would best suit your unique needs. Feel free to reach out to us to discuss: Contact Us

Choose Your Next Business Move

*Please ask about our flexible pricing available based on your local market

Full Service Processing

From beginning to funding we take care of everything so you can focus on your business instead of just the busywork

Starting at $895

LOA Full Service Package

This lets you step out of the busy tasks of your loan as your assigned LOA takes care of client communication

Starting at $500

LOA Basic Service Package

Our Basic Service is a great way to start if you are just testing out or starting with loan officer assistant services

Starting at $300

SEE MORE PLAN DETAILS >